Frequently Asked Questions & General Information

1. SUNY has made Adobe Creative Cloud All-Apps Pro Edition available to you at a significantly discounted price. You are able to purchase Adobe All-Apps Pro Edition for $75 +tax. 
2. If you are already using your SUNY email for an Adobe All-Apps Pro Edition subscription, you should wait for that subscription to expire before purchasing from the SUNY Adobe Storefront.
   1. Prior to expiration of an existing subscription (Creative Cloud, All-Apps, etc.) you should download all collateral as it will not automatically transfer to your new subscription purchased from the SUNY Adobe Storefront.
3. If a student at a campus already has an Adobe All-Apps Pro Edition account (Creative Cloud), and they buy from the SUNY Adobe Storefront using the same email they used previously, they still have access to all their previous content / work.
4. If a student has an Adobe account associated with a non-campus email address, and would like to move that content to the new SUNY Adobe Storefront subscription account, they can move their assets by following information here https://new.express.adobe.com/webpage/JrS2ihlb7Mn4C.
5. Adobe CC licenses purchased from the Student Storefront are good for twelve months or “expiration” of their SUNY email / federated account, whichever occurs first.
   1. Students should be sure to download their SUNY account content prior to the expiration as defined above.
6. If you have setup auto renew on an existing Adobe.com subscription, and you participate in the SUNY Storefront, you will need to disable auto renew for your Creative Cloud or All-Apps Pro Edition.
   1. You can disable your auto renew by going to account.adobe.com and login, there is a tab for plans and payment. You should be able to change from auto-renewal there.
7. Adobe term & conditions
   1. license term & conditions https://www.adobe.com/legal/licenses-terms.html